One of the most critical components for a successful conversion of online consumers is being able to communicate with them in real, or almost real time. Chinese online consumers have already been spoiled by near instant customer support on major ecommerce sites. For example, large percentage of shoppers on Taobao would often initiate online chat session with a seller before taking a decision to make a purchase. Regardless of whether it is a product sold from a website or an online service, Chinese visitors would expect to be able to ask questions and get answers within minutes. QQ messenger is still the most popular chat program in China. Practically every Chinese is familiar with QQ from the early days of the internet. Incorporating QQ into a website is also quite easy — all it takes is pasting a piece of code to your website to display a functional QQ icon.
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Chinese chat room to talk to people from China & make new Chinese friends
Chat rooms have been around since the dawn of the internet and they have yet to go out of style. Chat rooms are a fantastic way to communicate with many people all at the same time, all with a common interest or identity. People even find romantic partners through chat rooms, as well as lifelong friends. While chat rooms can certainly be a fun outlet for meeting new people or discussing your favorite topics, they can also be incredibly helpful when it comes to learning a new language.
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